Education

Parsons school
of design

Built a strong foundation in concept design and material execution while using Adobe programs including Photoshop, Indesign, Illustrator, and After Effects. Developed skills in proper documentation of a process and the final product. Performed the ability to work closely with, and lead peers in collaborative projects.

 

University of Pennsylvania

Collaborated with student and teachers during a four week development program. Developed artistic and technical skills in various photography and paint mediums such as manual photo development and Adobe Photoshop.


Work Experience

department specialist, operations

Crate&Barrel

2020-Present

 

Department specialist, sales

Crate&Barrel

2016-2020

This role has given me detail oriented experience when working with part time associates. Coaching a team of ten to focus on, and improve the customer experience as well as being able to change and adapt to daily challenges. Experiences big picture focus when working with Assistant Store Manager of Operations to lead the team through multiple large scale inventory events, as well as participating in high level meetings geared towards improving overall efficiency and customer experience at a store level.

 

Observes business results to analyze sales trends into actionable behaviors and goals, in order to improve customer satisfaction and drive sales. Trains associates on customer services, selling skills, product knowledge, and best practices in the workplace. Implements strong time efficiency and organization skills to complete tasks, and provide customer with ideal solutions.

 

freelance designer

Vlocity

2014-2015

Works closely with Creative Director and team of designers to create and update visual collateral, including postcards, workshop invitations, and product briefs. Uses a strong understanding of the company’s brand identity and visual style.

 

Visual merchandise associate

Crate&Barrel

2013-2016

Followed company design parameters to build in-store product displays, while assisting managers with daily goals. Exercised creative problem solving to help facilitate the flow of product on the salesfloor. Worked closely with peers and customers to provide a superior shopping experience. 


Additional Skills

Creative, detail oriented professional who thinks with a big picture mindset. Eight years of retail experience has given me with the opportunity to provide creative solutions for unexpected challenges through ability to change and adapt. Constantly focused on finding balance between improving communication within a team, but also being able to thrive independently. A fine arts background provides unique communication skills as well as a self-driven work ethic.